Privacy Policy

Effective Date: February 2026

1. Introduction

Xequo is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy outlines how we collect, use, and protect your personal information. Since we operate as a static, informational educational resource, our data collection practices are minimal and transparent.

2. Information We Collect

Xequo collects minimal personal information. The only information we collect is what you voluntarily provide through our contact form:

• Email Address: Collected when you submit the contact form
• Message Content: Any message you choose to provide through the contact form

We do not collect your name, phone number, or any other personal data. The website operates as a static resource and does not track user behavior or collect browsing data beyond what is necessary for essential site functionality.

3. How We Use Your Information

Any information you provide through the contact form is used solely for:

• Sending informational newsletters and educational updates related to natural supplements for joint health
• Responding to your inquiries or messages
• Improving our educational content

We will never use your email address for any commercial purposes, targeted advertising, or any use beyond what is explicitly stated in this policy.

4. Data Sharing and Disclosure

We do not sell, rent, lease, or share your personal information with third parties. Your email address and message content remain confidential and are used only by Xequo for the purposes stated above.

5. Cookies and Tracking Technologies

Our website uses only essential cookies necessary for basic site functionality. These cookies are used to:

• Remember your cookie consent preferences
• Maintain basic website navigation
• Enable essential security features

We do not use cookies for tracking, profiling, or marketing purposes. You can manage cookie preferences through your browser settings or via our cookie consent banner.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but maintain industry-standard practices.

7. Your Rights Under GDPR and UK Data Protection

If you are located in the United Kingdom or European Union, you have the following rights under the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018:

• Right to Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request that we correct inaccurate personal data
• Right to Erasure: You can request that we delete your personal data (subject to legal obligations)
• Right to Restrict Processing: You can request that we restrict the processing of your data
• Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format
• Right to Object: You can object to the processing of your personal data for certain purposes

To exercise any of these rights, please contact us at [email protected].

8. Data Retention

We retain email addresses collected through the contact form only for the purpose of sending informational content and newsletters. You can request deletion of your data at any time by contacting us at [email protected]. Upon request, we will remove your information from our communications lists within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

10. Children's Privacy

Xequo does not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's use of our services.

11. Contact Information for Privacy Inquiries

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Xequo
18 Willowbrook Lane
Bath, BA1 7DY
United Kingdom
Email: [email protected]
Phone: +44 1225 978153

12. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes indicates your acceptance of the updated policy.